Technician Training at BJ’s American Car Care

Your car is important to you and keeping it running is vital to your Layton lifestyle. That’s why you should have it serviced regularly at BJ’s American Car Care. And even though it may just be routine maintenance, you want it done right.

It’s also very important to your Layton service center to keep you happy and on the road. You might be surprised at the amount of money our Layton service center spends every year to make sure our technicians are properly trained.

BJ’s American Car Care offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that they can care for your car properly. Our Layton centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. BJ’s American Car Care technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services require the use of specialized equipment. BJ’s American Car Care technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local Layton laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of our Layton service center to provide fast, courteous service. You should feel free to ask your technician or one of the managers about your service or for more information about their recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

Finding Vehicle Recall Information In Layton UT

No matter how well they’re made, cars in Layton UT will have design or manufacturing problems.

And when the government thinks a problem is really serious for people in Layton UT, they require the manufacturer to issue a recall notice and fix the car free of charge. The manufacturer then tries to contact everyone in Layton UT who owns that type of car to get the recall work done.

These recalls always affect safety, so take them seriously. It’s easy to see if a vehicle’s being recalled.

The government has links on its websites, or just visit AutoNetTV for links.

There are many websites with free recall information and searches. There’s CarFax, AutoByTel and the DMV.

Recalls are serious, but not all that common. But sometimes there are less significant issues, and for these, manufacturers issue a Technical Service Bulletin, or TSB, that tells service centers like BJ’s American Car Care how to repair a frequent or difficult problem.

The pros get updated information through subscription plans, also available in consumer versions for a reasonable cost.

So when vehicle recalls occur, get the work done, and keep you and yours safe.

Differential Service

Here at AutoNetTV, we have viewers, like you, from all across the country who write to us with questions or feedback. One common question we’re asked is: What is a differential and what does it do? You may have been told your differential needs service, or seen it as an option up on the service menu. Differential service covers a lot of things, so let’s first talk about what a differential does.

As you drive through a turn, your outside wheels and inside wheels turn at different speeds. Kind of like the cars going around a race track – the ones driving in the outside lanes have a greater distance to travel than the cars in the inside lanes. The differential is what allows the outside and inside drive wheels to rotate at slightly different speeds so that the tires don’t hop or skip while taking corners, or lose traction in dirt or snow. Differentials have gears in them that transfer the power from the drive train to your wheels – which is why they’re often referred to as gear boxes. The gears need to be very strong to do this work, and they need to be properly protected so that they’ll last.

All vehicles have some form of differential. If you have a front-wheel drive car, your differential is often called a transaxle and is located in the front. If you have rear-wheel drive, the differential is in the back of the car. If you have a four-wheel drive vehicle, you will have a differential in the front and the back – and in the middle as well. The center differential adjusts for differences in speed between the front and rear wheels.

Differential fluid lubricates and cools the gears. Over time, the fluid can get dirty from bits of the gears grinding off. The additives that keep the fluid clean and protect the differential break down over time. So your vehicle manufacturer has scheduled intervals for you to have your differential fluid changed.

Differentials are hard working mechanisms, and, along with the gears in a manual transmission, need to be serviced regularly with high-quality, replacement fluid. Your Salt Lake City automotive service advisor can give you more information as to when your next differential service is recommended. You can also ask if they have a record of when the service was last completed.

As with most service intervals, if you are driving under more severe conditions, you will want to service your differential more frequently. “Severe service” conditions are defined in most owners’ manuals, and include: frequent starts and stops, short trips, cold weather, hot weather and towing. All these conditions add to the stress of the vehicle and its parts. Also, off-roading in UT can be especially hard on differentials, especially if you cross streams. Proper service will extend the life of your gears and keep them running more smoothly. If you have never had your differential checked, visit http://bjsaccc.com/contact-us/ for more information.

Proper Fluids for Your Vehicle

We would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday – and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many UT car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let’s start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Layton service center will know what weight your manufacturer recommends – and it’s important to follow those recommendations. A service adviser at BJ’s American Car Care can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your Salt Lake City service center will continue to update their training to keep pace with technology so that you’ll get the right fluids your car needs. It’s all part of the commitment your service center makes to your driving peace of mind.

What To Do After You Buy a Used Vehicle in Layton

So you’ve bought a used car in the Layton area. How do you know what you’re getting? It is hard to know what you’re getting because people in the Layton area sell cars for different reasons. Think about why you’ve sold cars. Did you just want something new or were there problems that you wanted to run away from. Maybe it was a little of both.

Used cars with 25,000 to 35,000 miles on them are often lease returns, corporate program cars or vehicles that have done duty in rental fleets. We feel pretty confident because they’re newer and may still be under warranty. But how well have they been maintained?

If you plan on owning a car for a long time, you’ll keep up on the maintenance so that you can avoid expensive repairs down the road. But, if you know you’re only going to have the car for two or three years, you may not be so committed to maintenance. It would be easy to think that skipping an oil change here and there wouldn’t ruin a brand new engine. Then it’ll be someone else’s problem when it comes time to pay for the damage.

It would be very tempting to skip the 30,000 mile service if you knew you’d be turning in your leased vehicle in a couple of months.

If the vehicle didn’t come with maintenance records, you need to assume the worst. Most likely the coolant system and transmission have never been serviced. The cabin air filter has probably not been changed and a fuel system cleaning may be in order.

You’ll want BJ’s American Car Care to check the air conditioning, battery, engine air filter, serpentine belt and hoses. An inspection at BJ’s American Car Care is well worth the cost.

And if your “new” used vehicle has more miles on it, an inspection is even more important. Check your owner’s manual or talk with your service advisor at BJ’s American Car Care (call 8015931800) about what should have been done. Please don’t forget the timing belt; that can be very expensive if it fails.

BJ’s American Car Care will help you with a plan to take care of critical services and get the rest caught up. If your budget won’t allow you to take care of everything right away, we can help you prioritize your needs and get it taken care of over the next several months. And remember to keep your maintenance records. They’ll help you get top dollar when it’s time for you to sell.

BJ’s American Car Care
685 S Main St.
Layton, UT 84041
8015931800

Suspension Service In Layton UT

When you hear the word ‘suspension‘, you may think back to those energetic days of grade school. Well, your car’s suspension is actually a good thing because it keeps your car up off the road and helps provide a comfy ride. It needs to keep your wheels firmly planted over bumps and through curves. Your suspension system has many parts. If you look under your car, it’s basically everything that connects your wheels to the car’s frame. These are heavy duty parts that do a lot of work. They need to be inspected for damage and excessive wear at least once a year. A good time for this is when you get your annual alignment service.

Here are some warning signs that your suspension may have problems:

• the car pulls to one side;
• it wanders;
• the steering is erratic;
• you see uneven tire wear;
• you experience a poor ride or handling;
• you see oil leaking from shocks

. . . You just don’t feel in control when you’re driving.

Some suspension parts just wear out with use. Shocks and struts eventually lose their ability to control your ride. Wheel bearings need to be repacked every couple of years. And some suspension pieces need to be lubricated when you get your oil changed. Your service advisor at BJ’s American Car Care can oversee an inspection and tell you what problems you may have.

If you’re in an accident, your suspension can be damaged or knocked out of alignment. Even a minor accident, like hitting a curb around Layton or even a large rock can mess things up. With a minor accident it’s tempting to just get an alignment or wheel balance to correct the problem. But if there’s some damage, a simple alignment won’t actually fix the problem, and you’ll just have to align it again after the repairs are made. So if you have an accident, get your suspension system inspected right away. Suspension problems should be fixed immediately because they can lead to unsafe handling.

One big cause of suspension damage is potholes – those nasty magnets that seem to draw our tires right into them. Well, Here are some tips for avoiding damage from potholes: First, keep your tires at their full air pressure. That gives tires their maximum resiliency and will hopefully keep your wheels or other suspension parts from crunching on a big hole. Next, just pay attention. When you see a hole you can’t miss, slow down before you hit it. Driving at a slower speed will limit the damage, and may keep your drink from spilling. But don’t brake directly over the pothole. That will cause the car’s weight to shift forward and add to the potential damage.

BJ’s American Car Care
Give us a call today at 8015931800.
Or stop by at 685 S Main St., Layton, UT 84041

Vehicle Warranties

If you own a UT vehicle with a warranty, beware! Many dealers and manufacturers suggest that you need to get your maintenance services at a dealership in order to keep your warranty. That simply isn’t true! You can have your vehicle serviced at your trusted, local service center without affecting your warranty. A federal law, called the Magnuson-Moss Warranty Act, prohibits a manufacturer from voiding your warranty just because you got parts or services from a non-dealer. In fact, a manufacturer can’t require you to use their brand of oil filters, lubricant, or any other part in order to maintain your warranty protection. This protection is true for aftermarket extended warranties purchased on new or used vehicles. This protection also applies to leased vehicles. There are similar laws in Canada as well.

If a manufacturer can prove that the replacement parts or service lead to a vehicle failure, they can void a portion of the warranty. Of course, BJ’s American Car Care uses quality parts and fluids that meet or exceed manufacturers’ specifications. (See http://bjsaccc.com/contact-us/.) A lot of people do not know that service centers subscribe to data services that tell them exactly which parts and fluids meet manufacturers’ specifications. These services are updated constantly so that your Salt Lake City automotive service center always knows what you need for your car. You can be assured that your vehicle will receive high quality replacement parts that’ll keep you safely on the road.

Proper maintenance is so important to safety. It can also prevent costly repairs and save you money over the long haul. Just because you don’t have to go to a dealer to get your maintenance service performed doesn’t mean that you don’t need to have it done at all. In fact, some protections from your warranty require that scheduled maintenance be performed. If you miss having important work done, you may lose some warranty coverage. Refer to your owners’ manual and vehicle warranty for more details. And keep good records of the work you’ve had done.

The protection you receive under the Magnuson-Moss Warranty Act can save you hundreds of dollars each year. The average hourly labor rate for service is nearly twenty percent lower at independent service centers such as BJ’s American Car Care. We are conveniently located at 685 S Main St. in Layton. So why go anywhere else?

PCV Valve Replacement

The energy from exploding fuel is what powers your engine. But some of the vapors from the explosions escape into the lower part of the engine, called the crankcase. The crankcase is where your engine oil hangs out. These gases are about 70% unburned fuel. If the gases were allowed to stay in the crankcase, they would quickly contaminate the oil and turn it to sludge. Sludge is one of the biggest enemies of your engine, clogging it up, eventually leading to expensive failures. Also, the pressure build up would cause seals and gaskets to blow out. Therefore, these gases need to be vented out.

Gasoline engines used to simply have a hose that let the poisonous fumes vent out into the air. In 1963, the federal government required gas engines to have a special one-way valve installed to help reduce dangerous emissions. Diesel engines are not required to have these valves.

The positive crankcase ventilation, or PCV, valve routes crankcase gases through a hose and back into the air intake system where they are re-burned in the engine. Fresh, clean air is brought into the crankcase through a breather tube. It’s really a pretty simple system, but does an important job. The re-circulating air removes moisture and combustion waste from the crankcase, preventing sludge. This extends not only the life of your oil, but the engine as well. The PCV relieves pressure in the crankcase, preventing oil leaks.

Eventually, the PCV valve can get gummed up. Then it can not move enough air through the engine to keep it working efficiently. If the PCV valve is sticking enough, you could have oil leaks, excess oil consumption and a fouled intake system. If you experience hesitation or surging or an oil leak, it may be a sign of PCV value problems. Your owners’ manual may give a recommendation for when the PCV valve should be replaced – usually between 20,000 mi/32,000 km and 50,000 mi/80,000 km. Unfortunately, some manufacturers don’t list a recommendation in the manual, so it can be easy to overlook.

Many PCV system problems can be diagnosed with a visual inspection. Fortunately, PCV valve replacement is both quick and inexpensive. Proper oil changes will greatly extend the life of the PCV valve. Skipping a few recommended oil changes can allow varnish and gum to build up in the valve, reducing its efficiency. So now when your Layton service technician tells you its time to replace your PCV valve, you will know what he’s talking about. If you have had your car for a while and this is the first you’ve ever heard of a PCV value, ask your tech to check yours out or call BJ’s American Car Care at 8015931800.

Braking News: Keep Your Stopping Power

Richard Petty once told AutoNetTV, “You’ve gotta have good brakes. If you’ve got good brakes you can keep yourself out of a lotta trouble.”

That’s why a regular brake inspection is on every Layton car’s maintenance schedule. An inspection at BJ’s American Car Care will check your brake system and let you know if there are any problems.

Of course, if you’re having trouble with your brakes, get your car into BJ’s American Car Care right away. Here are some symptoms to watch for:

• Low or spongy brake pedal
• Hard brake pedal
• A brake warning light that stays on
• Constantly squealing or grinding brakes
• Vibrations or clunking sounds when you apply your brakes

If you are experiencing any of these, it’s time to get your brakes checked.

There are two types of brakes: disc and drum. Disc brakes have a rotor that’s attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle.

Drum brakes are more common on back wheels. Both types have pads or shoes that press against the brakes and slow the vehicle. Brake pads and shoes are made out of very tough material to withstand the heat and force generated when stopping your car. Eventually, they wear out with use, and become too thin and need to be replaced.

If the brake pads wear away completely, you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced. That’s not only expensive, but also dangerous because your vehicle won’t stop as quickly. Sometimes rotors warp or crack and must be replaced.

Brake service will also include a check of your brake fluid. When the brakes are applied, the pressure in the fluid actives the brake pads or shoes. Not enough fluid means not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. You should change the brake fluid when your manufacturer recommends to avoid these problems.

There are different grades of brake pads; good, better and best. Higher grades cost more, but give better braking performance and smoother operation. It’s OK to upgrade your brake pads. But, never use a grade that’s lower than what the manufacturer recommends.

So, be sure to properly maintain your brakes, because it’s a lot cheaper than paying the body shop after an accident.

Come in to BJ’s American Car Care for an brake inspection before damage occurs. You can call ahead for an appointment by calling 8015931800.

BJ’s American Car Care Radiator Service

The coolant system is a vital part of your vehicle. It is also the second most common cause for vehicle failures. Even though coolant system failure is fairly common, it is easy to prevent.

BJ’s American Car Care
685 S Main St.
Layton, UT 84041
8015931800

The most recognizable part of the coolant system is the radiator. It is connected to the engine with hoses and is filled with coolant. The coolant draws heat off the engine and then goes into the radiator. Air passes through cooling fins to reduce the temperature of the coolant and then it’s back to the engine again.

There are several ways for the cooling system to fail. Most common is with the coolant itself. Coolant is a mixture of water and antifreeze. The proper mixture keeps the coolant from either boiling away or freezing. Both of which can result in massive engine damage.

Another very important coolant issue that is often overlooked is the age of the coolant itself. Antifreeze has additives that protect the coolant system from corrosion. As these additives are depleted over time, they can’t protect the radiator and other parts from rust, scaling and corrosion. Old coolant may still keep your engine cool, but it won’t protect it from corrosion.

If you see a warning message to check the coolant or if the temperature gauge is in the hot zone your cooling system needs to be checked. It’s OK to add water or antifreeze yourself. But you need to be cautious. Remember four things.

• First, you never want to open the radiator pressure cap. You could be severely burned.
• Second, try to get to your Layton service center at BJ’s American Car Care immediately if your coolant is low. If that is not possible, follow the directions in your owners manual – it will direct you to only make additions to the coolant overflow bottle.
• Third, remember that you need a proper mixture of water and antifreeze. If you make an emergency addition to your cooling system, follow-up with your BJ’s American Car Care service center where we can make necessary corrections.
• Fourth, not all cars use the same type of antifreeze. You need to check your owners manual to make sure you use the right kind. Mixing antifreeze types or using the wrong kind of antifreeze may void the manufacturers warranty on your cooling system. Again, another reason to rely on your BJ’s American Car Care service center in Layton to do things right.

Remember, your Layton service center has the equipment to change your coolant quickly and inexpensively.

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